Location:
-
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Contact name:
Sheryn Small
Contact email:
sheryn@iknowho.com.au
Posted date:
Group Account Director | Integrated
Drive Thinking. Lead Clients. Make an Impact.
We’re looking for a powerhouse Group Account Director to take the wheel and accelerate growth across some of our most important client relationships. If you thrive on leading high‑stakes conversations, shaping standout creative and strategic work, and inspiring teams to deliver their best — this is your role.
You’ll partner closely with the Managing Director to steer major accounts, elevate our strategic output, and champion a culture of excellence. You’re the trusted voice clients turn to, the mentor your team counts on, and the leader who knows how to turn opportunity into momentum.
What You’ll Own
Drive Thinking. Lead Clients. Make an Impact.
We’re looking for a powerhouse Group Account Director to take the wheel and accelerate growth across some of our most important client relationships. If you thrive on leading high‑stakes conversations, shaping standout creative and strategic work, and inspiring teams to deliver their best — this is your role.
You’ll partner closely with the Managing Director to steer major accounts, elevate our strategic output, and champion a culture of excellence. You’re the trusted voice clients turn to, the mentor your team counts on, and the leader who knows how to turn opportunity into momentum.
What You’ll Own
- Lead the day‑to‑day engine — Oversee strategy, creative, media, production, and comms delivery that hits the mark every time.
- Set the service standard — Ensure your team nails the fundamentals: contact reports, financial accuracy, proofing, data entry, and more.
- Command the numbers — Own forecasting, budgeting, and billing with precision.
- Build unshakeable client relationships — Become the go-to strategic partner for clients at every level.
- Inspire with big thinking — Bring fresh ideas across tech, operations, business strategy, media, and communications.
- Be the thought leader — Share insights that elevate the agency and empower your clients.
- Push creative and strategic excellence — Drive work that delivers real, measurable impact.
- Champion a results‑obsessed culture — Keep the team focused on metrics, outcomes, and client growth.
- Collaborate across the agency — Partner with other departments to streamline, optimise, and innovate.
- Lead major strategic initiatives — Take charge of key projects that shape the future of your client portfolio.
Sheryn Small | Lead Talent Consultant | iknowho.com.au
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