Excellence in Candidate Care – Woowho!

Dene Gambotto


Last Thursday saw the annual RSCA Winter Ball and Industry Awards in Sydney. We celebrated over an evening of 5 key awards across the recruitment sector in Australia. We were lucky enough to be nominated for the Excellence in Candidate Care Category, and were absolutely thrilled to be finalists!

The iknowho ethos is to ensure candidates have a positive and pro-active experience whilst helping them find that dream job. We want to share our knowledge every step of the way! It was this thinking that brought about our Speaker Series, (stay tuned for the next Speaker Series coming up in August).

We want to share our knowledge and give our candidates some great advice, so the team regularly write blogs on relevant topics as well as tips and tricks. Here’s just a few below to give you an idea.

We know how important being happy in your job is, so we give advice on aspects like asking for a pay rise, how to step up in your career and we even developed a handy calculator for salary negotiations.

iknowho run interview training for both candidates and companies. We will continue to deliver a strong candidate experience and this year we’re focusing on diversity and how to help our clients develop more inclusive recruitment strategies.

iknowho aim to have career relationships rather than transactional ones with our candidates – so we’re proud to say that the first marketers we placed back in 2008 are still within our community today – many have become clients. Our community is strong with 88% of the candidates we placed over the last 12 months were identified through referrals or were already within our network.

It means a lot to us to be a finalist, to be celebrated in our industry for the work we do to ensure excellence in candidate care.

We’re always open to new ideas on what more we can do more of to deliver an excellent candidate experience, so feel free to drop us a line!