Job Description
The Role
- Requirements gathering, creating briefs and reverse briefs for clients with a focus on digital projects
- Creating clear communication briefs for digital suppliers and design team ensuring that client objectives are met
- Creating estimates and suggesting the best solution based on client budget and requirements
- Create purchase orders and invoices as required for project execution
- Project planning and assigning tasks to in-house team and external suppliers and resources
- Communication of schedules and milestones with the team and our clients through work in progress meetings and documents
- Work to time allocations and restraints
- Manage project issues and assumptions/decisions and escalate where appropriate
- Deliver projects within the agreed time and budget parameters
Skills and Experience
- A background in digital or mobile and good understanding of the digital space
- Solid experience in managing digital projects within an agency or studio: responsive and eCommerce websites, EDM platforms.
- Able to manage projects and work autonomously
- Good understanding and ability to implement appropriate project processes to manage scope, quality, timing and budget including early detection of variance
- The ability to confidently liaise directly with clients in a professional manner
- Reporting and tracking project performance to ensure efficiency and profitability
- Ongoing client relationship management experience
- Past experience in gathering clients’ requirements and delivering concise specifications
- Strong problem solving skills and initiative for continuous improvement
- Ability to manage multiple priorities and projects
- Strong attention to detail
Required Knowledge
- Strong knowledge of the online space including desktop, tablet, mobile and eCommerce technologies/platforms
- Ability to communicate with developers on functional specifications with a solid understanding
- Cross browser and cross device user testing methodologies
- Website planning from scope to execution
- Hands on skills such as updating website content via CMS; managing hosting; managing integration with social media accounts
- Knowledge of Adobe Creative Suite
- Knowledge of Microsoft Office
- Ability to work in a Mac operational space
- Understanding of the branding development process
- Previous experience with Briefcase project management software would be considered a plus