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Account Director/Digital Producer - ecommerce specialist 100k

Job Title: Account Director/Digital Producer - ecommerce specialist 100k
Contract Type: Permanent
Location: Sydney CBD
Reference: 2635846C
Contact Name: Brianna Paton
Contact Email:
Job Published: November 29, 2017 09:45

Job Description

The Role


  • Requirements gathering, creating briefs and reverse briefs for clients with a focus on digital projects
  • Creating clear communication briefs for digital suppliers and design team ensuring that client objectives are met
  • Creating estimates and suggesting the best solution based on client budget and requirements
  • Create purchase orders and invoices as required for project execution
  • Project planning and assigning tasks to in-house team and external suppliers and resources
  • Communication of schedules and milestones with the team and our clients through work in progress meetings and documents
  • Work to time allocations and restraints
  • Manage project issues and assumptions/decisions and escalate where appropriate
  • Deliver projects within the agreed time and budget parameters  

Skills and Experience



  • A background in digital or mobile and good understanding of the digital space
  • Solid experience in managing digital projects within an agency or studio: responsive and eCommerce websites, EDM platforms.
  • Able to manage projects and work autonomously
  • Good understanding and ability to implement appropriate project processes to manage scope, quality, timing and budget including early detection of variance
  • The ability to confidently liaise directly with clients in a professional manner
  • Reporting and tracking project performance to ensure efficiency and profitability
  • Ongoing client relationship management experience
  • Past experience in gathering clients’ requirements and delivering concise specifications
  • Strong problem solving skills and initiative for continuous improvement
  • Ability to manage multiple priorities and projects
  • Strong attention to detail

Required Knowledge



  • Strong knowledge of the online space including desktop, tablet, mobile and eCommerce technologies/platforms
  • Ability to communicate with developers on functional specifications with a solid understanding
  • Cross browser and cross device user testing methodologies
  • Website planning from scope to execution
  • Hands on skills such as updating website content via CMS; managing hosting; managing integration with social media accounts
  • Knowledge of Adobe Creative Suite
  • Knowledge of Microsoft Office
  • Ability to work in a Mac operational space
  • Understanding of the branding development process
  • Previous experience with Briefcase project management software would be considered a plus


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